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Drata: Subset of compliance tests are not running

Impact: criticalStatus: resolvedStarted Resolved (5.3 h)5 updatesSource: stspg.io (opens in new tab)
Summary

A critical outage prevented a subset of compliance tests from running for some Drata customers in the US region. It started at 2025-09-26 14:44 UTC and was resolved at 2025-09-26 20:02 UTC, lasting 5 h 17 min. Drata confirmed service was restored and all affected customers’ compliance tests had run to completion.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

  1. monitoring

    We've identified an issue where a subset of compliance tests for some customers in the US region is not executing as expected. Our team is actively investigating and working to restore full functionality.

  2. monitoring

    We are actively restoring services and running compliance tests for affected customers in the US region. Our team is making strong progress toward full service restoration. We will share another update shortly.

  3. monitoring

    We are actively restoring services and running compliance tests for affected customers in the US region. Our team is making strong progress toward full service restoration.

  4. monitoring

    We are actively restoring services and running compliance tests for affected customers in the US region. Our team is making strong progress toward full service restoration.

  5. resolved

    Service is restored and all affected customer’s compliance tests have run to completion.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Drata profile · Recent Drata incidents · Markdown · JSON