Changes / Drata / Subset of compliance tests are not running

Drata: Critical incident: Subset of compliance tests are not running

Summary

A critical outage prevented a subset of compliance tests from running for some Drata customers in the US region. It started at 2025-09-26 14:44 UTC and was resolved at 2025-09-26 20:02 UTC, lasting 5 h 17 min. Drata confirmed service was restored and all affected customers’ compliance tests had run to completion.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 50%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Subset of compliance tests are not running
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-09-26 14:44 UTC
AddedResolved time#5
Before: not present
After: 2025-09-26 20:02 UTC
AddedUpdatemonitoring#6
Before: not present
After: We've identified an issue where a subset of compliance tests for some customers in the US region is not executing as expected. Our team is actively investigating and working to restore full functionality.
AddedUpdatemonitoring#7
Before: not present
After: We are actively restoring services and running compliance tests for affected customers in the US region. Our team is making strong progress toward full service restoration. We will share another update shortly.
AddedUpdatemonitoring#8
Before: not present
After: We are actively restoring services and running compliance tests for affected customers in the US region. Our team is making strong progress toward full service restoration.
AddedUpdatemonitoring#9
Before: not present
After: We are actively restoring services and running compliance tests for affected customers in the US region. Our team is making strong progress toward full service restoration.
AddedUpdateresolved#10
Before: not present
After: Service is restored and all affected customer’s compliance tests have run to completion.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Subset of compliance tests are not running (this change)
A critical outage prevented a subset of compliance tests from running for some Drata customers in the US region. It started at 2025-09-26 14:44 UTC and was resolved at 2025-09-26 20:02 UTC, lasting 5 h 17 min. Drata confirmed service was restored and all affected customers’ compliance tests had run to completion.
Major incident

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