Changes / Drata / Multiple products unavailable
Drata: Critical incident: Multiple products unavailable
Summary
Drata reported a critical outage affecting Trust Center Pages, Trust Center Admin Page, AIQA, and Compliance Monitoring (AI Summary), caused by upstream provider network service degradation. It started at 2026-09-01 15:14 UTC and was resolved at 2026-09-01 19:29 UTC, lasting 4 h 14 min; all impacted services were operational at resolution.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Multiple products unavailable
Before: not present
After: critical
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After: resolved
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After: 2026-09-01 15:14 UTC
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After: 2026-09-01 19:29 UTC
Before: not present
After: AIQA, Trust Center Admin Page, Trust Center Pages
Before: not present
After: We are actively investigating issues with Trust Center Pages, Trust Center Admin Pages and AIQA.
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After: We continue to investigate connectivity issues to Trust Center Pages, Admin Page and AIQA.
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After: We identified Trust Center Pages, Trust Center Admin Page and AIQA issues to be related to upstream provider network service degradation. We continue to monitor and will update this page as soon as we have more details.
Before: not present
After: We continue to monitor upstream provided updates. Following products are affected:
- Trust Center Pages
- Trust Center Admin Page
- AIQA
- Compliance Monitoring (AI Summary)
Before: not present
After: We are seeing early signs of recovery and it's confirmed by our upstream provider. We continue to monitor.
Before: not present
After: This incident is resolved and confirmed by our upstream provider. All impacted services are now operational.
What happened: Trust Center Pages, Trust Center Admin Page, AIQA, Compliance Monitoring (AI Summary) were unavailable due to the upstream provider network service degradation.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Multiple products unavailable (this change) Drata reported a critical outage affecting Trust Center Pages, Trust Center Admin Page, AIQA, and Compliance Monitoring (AI Summary), caused by upstream provider network service degradation. It started at 2026-09-01 15:14 UTC and was resolved at 2026-09-01 19:29 UTC, lasting 4 h 14 min; all impacted services were operational at resolution. | Major incident |