Drata: AWS Increased Error Rates and Latencies causing degradation to multiple services and support access.
Drata reported a major degradation starting 2025-10-20 09:02 UTC: an AWS us-east-1 issue caused regional monitor failures and possible slow loading of drata.com. Resolved at 2025-10-20 12:00 UTC after 2 h 57 min, AWS’s DNS issue was fully mitigated, monitors processed normally, and drata.com loaded normally.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Timeline of updates
- identified
Our team is currently investigating an issue in which AWS incident in us-east-1 is causing monitors to fail for resources in that region and may cause drata.com to load slowly for some customers. We will provide updates as they become available.
- resolved
Our upstream provider, AWS, has fully mitigated the us-east-1 DNS issue. Monitors for that region are now being processed as expected and drata.com is loading normally. This incident is now resolved.
Rewindex changes for this incident
- Major incident: AWS Increased Error Rates and Latencies causing degradation to multiple services and support access. 2025-10-20 09:02 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Drata profile · Recent Drata incidents · Markdown · JSON