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Drata: Background tasks delayed

Impact: majorStatus: resolvedStarted Resolved (3.0 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Drata reported a major degradation in background job processing affecting downloads and policy approvals, starting 2025-12-16 00:24 UTC. The incident lasted 2 h 57 min and was resolved at 2025-12-16 03:22 UTC; Drata reported mitigation at 01:02 UTC and confirmed a fix was deployed at resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

  1. investigating

    We have identified an issue delaying our background job processing. This is affecting things like downloads and policy appovals. We are actively working on a fix.

  2. monitoring

    We have mitigated the issue with the delayed background jobs. We will continue to monitor the situation.

  3. resolved

    A fix for the issue has been deployed. We will continue to monitor the situation.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Drata profile · Recent Drata incidents · Markdown · JSON