# Drata: Background tasks delayed

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-12-16 00:24 UTC · Resolved: 2025-12-16 03:22 UTC · Duration: 3.0 h
- Updates: 3
- [Vendor status page: https://stspg.io/j3tjw86rbhzt](https://stspg.io/j3tjw86rbhzt)
- [Company: Drata](https://rewindex.com/company/drata.md)

## Summary

Drata reported a major degradation in background job processing affecting downloads and policy approvals, starting 2025-12-16 00:24 UTC. The incident lasted 2 h 57 min and was resolved at 2025-12-16 03:22 UTC; Drata reported mitigation at 01:02 UTC and confirmed a fix was deployed at resolution. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-12-16 00:24 UTC: We have identified an issue delaying our background job processing. This is affecting things like downloads and policy appovals. We are actively working on a fix.
- **monitoring** 2025-12-16 01:02 UTC: We have mitigated the issue with the delayed background jobs. We will continue to monitor the situation.
- **resolved** 2025-12-16 03:22 UTC: A fix for the issue has been deployed. We will continue to monitor the situation.

## Rewindex changes for this incident

- 2025-12-16 00:24 UTC: [Major incident: Background tasks delayed](https://rewindex.com/change/ib31122204896ac.md)


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Canonical: https://rewindex.com/company/drata/incidents/ztqqjmzsst2w · Markdown: https://rewindex.com/company/drata/incidents/ztqqjmzsst2w.md · JSON: https://rewindex.com/api/v1/companies/drata/incidents/ztqqjmzsst2w · Generated 2026-10-18T11:49:19.910Z