Changes / Drata / Background tasks delayed
Drata: Major incident: Background tasks delayed
Summary
Drata reported a major degradation in background job processing affecting downloads and policy approvals, starting 2025-12-16 00:24 UTC. The incident lasted 2 h 57 min and was resolved at 2025-12-16 03:22 UTC; Drata reported mitigation at 01:02 UTC and confirmed a fix was deployed at resolution.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Background tasks delayed
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-12-16 00:24 UTC
Before: not present
After: 2025-12-16 03:22 UTC
Before: not present
After: We have identified an issue delaying our background job processing. This is affecting things like downloads and policy appovals. We are actively working on a fix.
Before: not present
After: We have mitigated the issue with the delayed background jobs. We will continue to monitor the situation.
Before: not present
After: A fix for the issue has been deployed. We will continue to monitor the situation.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Background tasks delayed (this change) Drata reported a major degradation in background job processing affecting downloads and policy approvals, starting 2025-12-16 00:24 UTC. The incident lasted 2 h 57 min and was resolved at 2025-12-16 03:22 UTC; Drata reported mitigation at 01:02 UTC and confirmed a fix was deployed at resolution. | Major incident |