# Drata: Major incident: Background tasks delayed

**Summary:** Drata reported a major degradation in background job processing affecting downloads and policy approvals, starting 2025-12-16 00:24 UTC. The incident lasted 2 h 57 min and was resolved at 2025-12-16 03:22 UTC; Drata reported mitigation at 01:02 UTC and confirmed a fix was deployed at resolution. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2025-12-16 00:24 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/j3tjw86rbhzt](https://stspg.io/j3tjw86rbhzt)
- [Company: Drata](https://rewindex.com/company/drata.md)
- Versions: before (none: first archived) → after incident\_version:309/ztqqjmzsst2w@bd48f7825394
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Background tasks delayed
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-12-16 00:24 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-12-16 03:22 UTC
```

**6. Added: Update** (investigating) · 2025-12-16 00:24 UTC

```diff
+ We have identified an issue delaying our background job processing. This is affecting things like downloads and policy appovals. We are actively working on a fix.
```

**7. Added: Update** (monitoring) · 2025-12-16 01:02 UTC

```diff
+ We have mitigated the issue with the delayed background jobs. We will continue to monitor the situation.
```

**8. Added: Update** (resolved) · 2025-12-16 03:22 UTC

```diff
+ A fix for the issue has been deployed. We will continue to monitor the situation.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-12-16 00:24 UTC | Major incident: Background tasks delayed (this change) | degradation |

All Drata changes: [timeline](https://rewindex.com/company/drata/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ib31122204896ac · Markdown: https://rewindex.com/change/ib31122204896ac.md · JSON: https://rewindex.com/api/v1/changes/ib31122204896ac · Generated 2026-10-18T02:55:21.261Z