Drata: MSSP Tenant Access Issue
Drata reported a major tenant access outage affecting a subset of customers working with managed security service providers (MSSPs), starting 2026-05-20 17:56 UTC. A fix was implemented, and the incident was resolved at 2026-05-22 19:07 UTC after 2 days 1 h.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Timeline of updates
- identified
The issue has been identified and a fix is being implemented.
- identified
We’re investigating an issue impacting access to Drata for a subset of customers who are working with managed security service providers (MSSPs). We’ve identified the problem and are actively working on a fix. We’ll continue to share updates as progress is made.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: MSSP Tenant Access Issue 2026-05-20 17:56 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Drata profile · Recent Drata incidents · Markdown · JSON