Changes / Drata / MSSP Tenant Access Issue
Drata: Major incident: MSSP Tenant Access Issue
Summary
Drata reported a major tenant access outage affecting a subset of customers working with managed security service providers (MSSPs), starting 2026-05-20 17:56 UTC. A fix was implemented, and the incident was resolved at 2026-05-22 19:07 UTC after 2 days 1 h.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: MSSP Tenant Access Issue
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-05-20 17:56 UTC
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After: 2026-05-22 19:07 UTC
Before: not present
After: The issue has been identified and a fix is being implemented.
Before: not present
After: We’re investigating an issue impacting access to Drata for a subset of customers who are working with managed security service providers (MSSPs). We’ve identified the problem and are actively working on a fix. We’ll continue to share updates as progress is made.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: MSSP Tenant Access Issue (this change) Drata reported a major tenant access outage affecting a subset of customers working with managed security service providers (MSSPs), starting 2026-05-20 17:56 UTC. A fix was implemented, and the incident was resolved at 2026-05-22 19:07 UTC after 2 days 1 h. | Major incident |