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Grammarly: Service interruption: Issues with writing suggestions

Affected components: AI detectionGrammarly for MacWriting SuggestionsGrammarly for AndroidPlagiarism DetectionGrammarly for Samsung KeyboardGrammarly for Microsoft OfficeGrammarly EditorGrammarly for WindowsGenerative AI assistanceGrammarly for iPadGrammarly for Microsoft Word on MacGrammarly for iPhoneGrammarly's Browser ExtensionSnippets and Knowledge Share

Timeline of updates

1. identified2025-10-20 13:59 UTC

   We're experiencing a service interruption that may affect our writing suggestions or other features. The issue has been identified, and we're working on a fix. Some users might already see improvements, while others might still experience issues accessing the suggestions or notice that suggestions work intermittently. Thanks for your patience.

2. identified2025-10-20 15:49 UTC

   We're continuing to work on this issue. Updates will be provided as soon as they become available. Thanks for your patience!

3. identified2025-10-20 18:56 UTC

   We're still working on a solution for this issue. Most users should be able to log in to your Grammarly account and access our product offerings. Some users might experience issues with Grammarly's writing suggestions. We will provide another update shortly.

4. identified2025-10-20 21:48 UTC

   We are still actively working to fully resolve this issue. We appreciate your continued patience and will share another update as soon as more information becomes available.

5. resolved2025-10-20 23:32 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grammarly profile · Recent Grammarly incidents · Markdown · JSON