Teleport: Teleport Cloud Outage
Affected components: Cloud SignupsCloud Service
Timeline of updates
- investigating
AWS is experiencing an outage in its us-east-1 region which is impacting Teleport Cloud services in that region. Teleport clusters whose primary auth region is us-east-1 are unavailable. We are monitoring AWS and will ensure services are restored once AWS services are available. https://health.aws.amazon.com/health/status
- resolved
The issue has been resolved and all services have been restored.
- postmortem
On October 20, 2025, between 06:48 and 22:07 UTC, some Teleport Cloud customers experienced issues connecting to their cluster. These issues were triggered by an AWS outage impacting the US East region \(N. Virginia: us-east-1\). The severity of the impact was dependent on the type of Teleport Cloud deployment and where users or agents were located. * Customers with single-region auth service deployments in the US East region were unable to connect to their cluster * Customers with multi-region auth service deployments in the US East region experienced intermittent connectivity issues * Users and agents located near the US East region experienced intermittent connectivity issues For more details, please download the full RCA: [RCA: 2025-10-20 US East Region Connectivity](https://trust.goteleport.com/resources?s=ku9gorp0blta6u96pazrhw&name=teleport-cloud-rca:-2025-10-20-us-east-region-connectivity)
Changes Rewindex caught on this incident
- Oct 20, 2025Major incident: Teleport Cloud Outage
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).