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Airtable: Airtable is partially unavailable

Impact: majorStatus: resolvedStarted Resolved (33 h)9 updatesSource: stspg.io (opens in new tab)
Summary

Airtable Service was partially unavailable with major impact, degraded performance and increased errors from 2025-10-20 07:25 UTC; the incident was resolved at 2025-10-21 16:51 UTC after 33 h 26 min. Airtable cited an underlying service outage and suspected infrastructure-provider networking issues; availability and latency returned to normal while the provider rolled out mitigations.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Airtable Service

Timeline of updates

  1. investigating

    Airtable is partially unavailable due to an underlying service outage. Our engineering team is investigating and working to bring the service back to a healthy state.

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    We have identified the issue with our infrastructure provider and are working with the provider to restore full functionality.

  4. monitoring

    The underlying issue has been resolved and we are actively monitoring the service recovery.

  5. monitoring

    Airtable is operational but certain features may experience degraded performance. We are working with our infrastructure provider to address capacity constraints.

  6. investigating

    Airtable is experiencing a further degradation in performance and increased error rates. We suspect that our infrastructure provider is experiencing a networking issue.

  7. monitoring

    Airtable's availability and latency have returned to normal. We are no longer observing networking issues with our infrastructure provider. We will continue to monitor for further disruptions as our provider rolls out further mitigations.

  8. monitoring

    Airtable is operational and functioning within normal boundaries. Our engineering team will continue to monitor our systems, and we will share an update tomorrow morning PDT.

  9. resolved

    Airtable's systems are back to normal, and this incident is resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Airtable profile · Recent Airtable incidents · Markdown · JSON