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Grafana Cloud: Span Metrics Outage

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.grafana.com (opens in new tab)

Timeline of updates

  1. resolved

    Between ~13:10 UTC and 21:20 UTC on October 20th, 2025, Span Metrics were unavailable in a single cell. During this period, users may have seen missing or stale data in span metrics dashboards and alerts. Trace ingestion and querying were not affected, and no trace data was lost. The issue has since been resolved, and Span Metrics has remained stable since.

From Grafana Cloud’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.grafana.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Grafana Cloud, started 2025-10-20 14:00 UTC, resolved after 0 min, 1 update(s).

Title
Span Metrics Outage
Vendor
Grafana Cloud
Date
URL
https://rewindex.com/company/grafana-cloud/incidents/mxhzxyygn7kw

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