# Grafana Cloud: Span Metrics Outage

> Grafana Cloud status incident “Span Metrics Outage” on 2025-10-20: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/mxhzxyygn7kw
Last updated: 2025-10-20T14:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-10-20 14:00 UTC · Resolved: 2025-10-20 14:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/mxhzxyygn7kw](https://status.grafana.com/incidents/mxhzxyygn7kw)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2025-10-20 14:00 UTC: Between ~13:10 UTC and 21:20 UTC on October 20th, 2025, Span Metrics were unavailable in a single cell. During this period, users may have seen missing or stale data in span metrics dashboards and alerts. Trace ingestion and querying were not affected, and no trace data was lost. The issue has since been resolved, and Span Metrics has remained stable since.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Grafana Cloud, started 2025-10-20 14:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/mxhzxyygn7kw
- Citation: Grafana Cloud, “Span Metrics Outage” (2025-10-20 14:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/mxhzxyygn7kw (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Span Metrics Outage (2025-10-20)](https://rewindex.com/company/grafana-cloud/incidents/mxhzxyygn7kw)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/mxhzxyygn7kw · Markdown: https://rewindex.com/company/grafana-cloud/incidents/mxhzxyygn7kw.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/mxhzxyygn7kw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:35:21.190Z