Bitrise: AWS outage

Impact: majorStatus: resolvedStarted 2025-10-20 10:10 UTCResolved 2025-10-20 14:24 UTC (4.2 h)2 updatesSource: stspg.io

Summary

Bitrise reported a major outage of billing and subscription management because its billing service provider was down due to an AWS outage; builds ran without issues. The incident started at 2025-10-20 10:10 UTC and was resolved at 2025-10-20 14:24 UTC, lasting 4 h 13 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

investigating2025-10-20 10:10 UTC
Due to an AWS outage, our 4rd party billing service provider is down. Biling and subscription management is not available. Builds are running without issues.
resolved2025-10-20 14:24 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: AWS outage 2025-10-20 10:10 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Bitrise profile · Recent Bitrise incidents · Markdown · JSON