Changes / Bitrise / AWS outage
Bitrise: Major incident: AWS outage
Summary
Bitrise reported a major outage of billing and subscription management because its billing service provider was down due to an AWS outage; builds ran without issues. The incident started at 2025-10-20 10:10 UTC and was resolved at 2025-10-20 14:24 UTC, lasting 4 h 13 min.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: AWS outage
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-10-20 10:10 UTC
Before: not present
After: 2025-10-20 14:24 UTC
Before: not present
After: Due to an AWS outage, our 4rd party billing service provider is down. Biling and subscription management is not available.
Builds are running without issues.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: AWS outage (this change) Bitrise reported a major outage of billing and subscription management because its billing service provider was down due to an AWS outage; builds ran without issues. The incident started at 2025-10-20 10:10 UTC and was resolved at 2025-10-20 14:24 UTC, lasting 4 h 13 min. | Major incident |