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Metabase: Cloud service provider service outage leading to service interruption

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestspg.io (opens in new tab)

Timeline of updates

  1. resolved

    Our cloud service provider reported an outage on one of their key services in a region, leading to other services that depended on it to fail. Metabase token check service relies on one of these services to work, which led to our service to fail and all instances that depend on this service were not able to start or be downgraded to non-premium instances (without any premium features working).

    Instances that did this token check before the outage did not see any issues.

    Service is now fully recovered

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Metabase, started 2025-10-20 06:00 UTC, resolved after 0 min, 1 update(s).

Title
Cloud service provider service outage leading to service interruption
Vendor
Metabase
Date
URL
https://rewindex.com/company/metabase/incidents/96gxn04fx56n

Metabase profileRecent Metabase incidentsAll outages on October 20, 2025Metabase in October 2025MarkdownJSON