Companies / AssemblyAI / incidents

AssemblyAI: Account Creation Issues

Affected components: Billing

Timeline of updates

1. identified2025-10-20 23:00 UTC

   We are currently experiencing an issue with new account creation due to the ongoing AWS issues that may affect the ability of newly created accounts to use our API or Playground.

2. monitoring2025-10-20 23:39 UTC

   Account creation and updates are once again working normally, but we are continuing to monitor the situation to ensure continued good performance.

3. resolved2025-10-21 00:29 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). AssemblyAI profile · Recent AssemblyAI incidents · Markdown · JSON