# AssemblyAI: Account Creation Issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-20 23:00 UTC · Resolved: 2025-10-21 00:29 UTC · Duration: 1.5 h
- Updates: 3 · Affected components: Billing
- [Vendor status page: https://stspg.io/0cd0zpcvlvdk](https://stspg.io/0cd0zpcvlvdk)
- [Company: AssemblyAI](https://rewindex.com/company/assemblyai.md)

## Timeline of updates

- **identified** 2025-10-20 23:00 UTC: We are currently experiencing an issue with new account creation due to the ongoing AWS issues that may affect the ability of newly created accounts to use our API or Playground.
- **monitoring** 2025-10-20 23:39 UTC: Account creation and updates are once again working normally, but we are continuing to monitor the situation to ensure continued good performance.
- **resolved** 2025-10-21 00:29 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/assemblyai/incidents/ltwtl51bgymv · Markdown: https://rewindex.com/company/assemblyai/incidents/ltwtl51bgymv.md · JSON: https://rewindex.com/api/v1/companies/assemblyai/incidents/ltwtl51bgymv · Generated 2026-10-18T11:40:06.919Z