Aptible: Operation failures due to AWS Outage
AWS us-east-1 outage, Oct 20, 2025 · 141 vendors, 181 incidents
Aptible’s incident blames AWS as the cause. (hop 1, posted +4 h 42 min vs AWS’s own post)
“…Operation failures due to AWS Outage AWS has marked the underlying issue in us-east-1 as resolved, and we’ve confirmed continued stability across all EC2-related operations. All Aptible operations are…”
Swipe sideways to see the whole diagram.
Mermaid source
flowchart LR
root["AWS us-east-1<br/>posted 07:11 UTC"]:::root
before["Posted before AWS did<br/>5 vendors, 4 blamed AWS<br/>Salesforce, Descope, Ashby +2"]:::blames
root --> before
h1["Within an hour<br/>18 vendors, 17 blamed AWS<br/>Asana, Firebolt, Monday.com +15"]:::blames
root --> h1
h4["1 to 4 hours later<br/>30 vendors, 29 blamed AWS<br/>SingleStore, Loops, Buildkite +27"]:::blames
root --> h4
later["Later<br/>45 vendors, 44 blamed AWS<br/>RudderStack, Airbyte, Unbounce +42"]:::blames
root --> later
p0["Twilio<br/>posted +15 min"]:::blames
root --> p0
k0["BigCommerce<br/>+2 h 46 min"]:::hop2
p0 -->|"blamed Twilio"| k0
p1["Webflow<br/>posted +4 h 37 min, did not name AWS"]:::timing
root -.-> p1
k1["Rootly<br/>+10 h 23 min"]:::hop2
p1 -->|"blamed Webflow"| k1
p2["Baseten<br/>posted +4 min"]:::blames
root --> p2
k2["Zed<br/>+26 h 20 min"]:::hop2
p2 -->|"blamed Baseten"| k2
me["Aptible (this incident)<br/>posted +4 h 42 min"]:::me
later --- meFull event: timeline, evidence and all vendors →
Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.
Affected components: Aptible Deploy
Timeline of updates
- identified
AWS is experiencing an issue with their APIs in us-east-1, and many services are impacted at this time. This may lead to failed operations. There is currently no impact to availability for apps and databases running on Aptible at this time.
- identified
We continue to see fall out from the AWS outage this morning. Operations that result in scaling capacity such as service scales, deployments, etc. may be impacted, resulting in failing operations. We recommend periodically retrying such operations.
- identified
We’re continuing to see widespread impact from the ongoing AWS outage in us-east-1. Most requests for new EC2 instances in this region are currently failing. As a result, any operations that require additional instance capacity, such as service scales, deployments, and other scaling-related actions, are likely to fail. This remains an evolving AWS issue, and we’ll provide updates as more information becomes available. At this time, apps and databases operating with existing capacity appear to be running normally without impact.
- identified
We are seeing continued widespread impact from the AWS outage in us-east-1. AWS has confirmed ongoing network and API failures within the EC2 internal network that are preventing new instance launches across multiple Availability Zones. To avoid any operation failures that could leave resources in a transitional state, we have implemented an operation block for all new operations in the us-east-1 region. Apps and databases already running on existing capacity continue to operate normally at this time. We are actively monitoring AWS recovery efforts and will lift the block once we confirm increased stability in the us-east-1 region. Further updates will be posted as they become available.
- identified
We are starting to see EC2 provisioning operations in us-east-1 succeed again as AWS recovery efforts progress. We’re continuing to monitor closely, and if this trend holds, we expect to lift the operational block in the region shortly. We will provide another update as soon as the block is lifted or if conditions change.
- monitoring
We have lifted the operation block in us-east-1 as we are now seeing a sustained increase in successful EC2-related operations. While some operations may still fail as AWS recovery continues, the overall success rate has improved significantly. We are observing that EC2-related actions are taking longer to complete than usual, so users may experience increased delays in operation completion times. Given this progress, new operations have been re-enabled. We’ll continue to monitor closely and will update the incident status once failure rates and operation times have fully stabilized.
- monitoring
Platform operations in us-east-1 are fully operational at this time. We continue to actively monitor EC2-related operations for any elevated error rates. We’ll keep this incident open while AWS’s own outage remains active and will close it once AWS has resolved their incident and we’ve confirmed continued stability across all operations in us-east-1.
- resolved
AWS has marked the underlying issue in us-east-1 as resolved, and we’ve confirmed continued stability across all EC2-related operations. All Aptible operations are functioning normally, and this incident is now closed.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).