What vendors changed

SSalesforceService Disruption: Core Service

SSynthesiaEditor and interactive share player failing to load

DiscordFailing message sends on some channels

Discord reported a major incident affecting API and Search, with message sends failing on some channels. It started at 2026-01-25 00:35 UTC and was resolved at 2026-01-25 06:04 UTC, lasting 5 h 29 min; no cause or fix was stated.

SStatsigIssues for Server SDKs in US-EAST and US-WEST

Statsig reported a major incident affecting Server SDK initialization and update syncing in US-EAST and US-WEST, with increased error rates on the Config Delivery API. It started at 2026-01-24 00:00 UTC and was resolved at 2026-01-24 01:23 UTC, lasting 1 h 23 min; no cause or fix was stated.

FFrontFront is inaccessible

Front reported a critical outage affecting the App and API and integrations, starting 2026-01-23 21:51 UTC and lasting 3 h 49 min until resolution at 2026-01-24 01:40 UTC. Application and API access were restored at 01-23 22:28 UTC; Front confirmed a fix was implemented but did not disclose the cause.

GitLabError updating group Duo settings

MMessageBird (Bird)High response times for analytics in US west

MessageBird (Bird) reported a critical degradation affecting Analytics - US (West) and CRM - Analytics - US (West), with high response times and problems viewing contacts and segments. It ran from 2026-01-23 07:08 UTC to 2026-01-23 11:31 UTC, lasting 4 h 23 min. A fix was implemented before resolution; no cause was stated.

SSalesforceMarketing Cloud Disruption: Marketing Cloud Core Service

RRetell AIMultilingual transcription issues

BrexEmails to Microsoft inboxes are currently delayed

Brex reported major delays delivering emails to Microsoft-based addresses starting 2026-01-22 22:36 UTC. The incident lasted 17 h 37 min and was resolved at 2026-01-23 16:13 UTC, when Brex said timely delivery should have resumed; its email vendor had been investigating.

GrammarlyWe're experiencing a service interruption

Grammarly reported a major service interruption affecting Login, Writing Suggestions and other products, starting 2026-01-22 21:50 UTC and resolved 2026-01-24 01:10 UTC (27 h 19 min). A fix was implemented at 2026-01-22 23:03 UTC, but some users still could not access documents at app.grammarly.com during monitoring.

Red Hat (incl. Quay.io)Catalog outage

FFrontMicrosoft Office365 Incident

A major Microsoft Office365 outage prevented affected Front customers from sending or receiving messages starting 2026-01-22 20:49 UTC. The incident lasted 8 h 46 min and was resolved at 2026-01-23 05:36 UTC; all pending messages were delivered, and Microsoft's remaining service degradation was no longer impacting Front.

DatadogWeb Application Not Loading

Datadog reported a critical web application outage from 2026-01-22 18:51 UTC to 2026-01-22 19:27 UTC, lasting 36 min; some users could encounter errors loading the application. Data processing and alerts were unaffected. A fix was implemented at 19:13 UTC, and the incident was resolved.

AsanaAsana webapp unavailable

Asana reported a critical webapp outage across Australia, EU, Japan, Middle East and US, starting at 2026-01-22 17:48 UTC and resolved at 2026-01-22 19:00 UTC (1 h 12 min). The postmortem said the App and associated services were unavailable from 17:33 - 17:57 UTC after a code path overloaded a shared metadata database, causing queuing, timeouts and errors.

WiseApple Pay issues for Mastercard users in Malaysia

SSegmentWe are observing elevated ETIMEDOUT errors from Yahoo DSP destination.

Segment reported a major incident affecting Yahoo DSP Streaming Destinations in EU and US, with elevated ETIMEDOUT and "504 - Gateway Time-out" errors. It started at 2026-01-22 13:33 UTC and resolved at 2026-01-22 17:37 UTC, lasting 4 h 3 min; Segment worked with Yahoo support and reported mitigation before resolution.

ContentfulManagement API Outage (EU)

Contentful reported a major Management API outage in the EU region, with elevated errors affecting Management API traffic. It started at 2026-01-22 12:41 UTC and was resolved at 2026-01-22 13:21 UTC, lasting 40 min; a fix restored normal operation by 12:57 UTC.

SSalesforceSalesforce Spiff Service Disruption: Spiff

LLeverAutomation Workflows Not Triggering

Lever reported a major incident affecting automation workflows in Global Data Center - LeverTRM - Hire, Hire: workflows were not triggering, then were confirmed to be processing with delays. The incident started at 2026-01-21 22:08 UTC and was resolved at 2026-01-22 16:04 UTC, lasting 17 h 56 min; no cause or specific fix was stated.

Windsurfand CCodeiumWindsurf Outage (Cascade and Tab)

Windsurf reported a critical outage affecting Cascade and Tab, starting at 2026-01-21 19:30 UTC and resolved at 2026-01-21 19:30 UTC (computed duration: 0 min). The resolution update said Windsurf and Cascade were down for approximately 13 minutes; no cause or fix was stated.

RRunwayIssues with Gemini 3 Pro image generations

Runway reported a major incident affecting Gemini 3 Pro image generations across App, Backend, and Public API. It started at 2026-01-21 15:53 UTC and was resolved at 2026-01-21 18:26 UTC, lasting 2 h 32 min; no cause or specific fix was stated.

SanityContent Agent and Canvas elevated error rate

Sanity reported a major incident affecting Content Agent and Canvas: elevated error rates caused some requests to fail, though retries sometimes succeeded. It started at 2026-01-21 14:53 UTC and was resolved at 2026-01-21 15:33 UTC, lasting 40 min. The upstream AI provider implemented a fix and recovered, returning error rates to normal.

GrammarlySupehuman Go and AI Chat experience temporary service interruption

Grammarly reported a major service interruption affecting Supehuman Go and AI Chat, with Generative AI assistance, Grammarly Editor, and Grammarly's Browser Extension listed as affected components. It started at 2026-01-21 00:40 UTC and was resolved at 2026-01-21 01:48 UTC, lasting 1 h 8 min; no cause or specific fix was stated.

GrammarlyUsers encounter an error when creating or opening a document in Docs at https://app.grammarly.com/

Grammarly reported a critical Grammarly Editor outage: users encountered errors creating or opening documents in Docs at https://app.grammarly.com/. It started at 2026-01-20 21:57 UTC and was resolved at 2026-01-20 22:08 UTC, lasting 11 min; Grammarly said it identified the issue and was implementing a fix.

CodaSite-wide outage

Coda reported a major site-wide outage affecting access to API, Doc List, Docs, Packs, and Published Docs. It started at 2026-01-20 21:34 UTC and was resolved at 2026-01-20 22:05 UTC, lasting 31 min; no cause or specific fix was stated.

SSecureframeIssues with Google Workspace connections

Secureframe reported a major Web Application incident in which Google Workspace integrations were disconnected, starting 2026-01-20 16:59 UTC and lasting 7 h 1 min. A fix to automatically reconnect affected integrations was implemented and rolled out; the incident was resolved at 2026-01-21 00:00 UTC.

LLeverIntermittent issues impacting candidate pipeline page

Lever reported a major incident causing intermittent 500 errors when accessing the candidate pipeline page in Global Data Center - LeverTRM - Hire, Hire. It started at 2026-01-20 16:52 UTC and was resolved at 2026-01-20 19:51 UTC, lasting 2 h 59 min. A fix was implemented; affected users required no action to restore functionality.

TypeformTypeform Builder - Can't create or edit typeforms

Typeform reported a critical Builder outage affecting users creating or editing typeforms. The incident started at 2026-01-20 14:57 UTC and was resolved at 2026-01-20 15:07 UTC, lasting 10 min; Typeform said a fix was implemented and a problem investigation would follow.

SSynthesiaApp failing to load

MatillionAgent gateway down

Matillion reported a critical Agent gateway outage affecting Agent Manager in the EU and US regions, causing validation and agent availability issues. It started at 2026-01-20 11:37 UTC and was resolved at 2026-01-20 11:55 UTC, lasting 17 min; no cause or fix was stated.

DDevin (Cognition)Devins are unable to start

AircallIssues with Login

Aircall reported a major login outage affecting both Aircall Apps and Dashboard, starting at 2026-01-19 07:48 UTC and resolved at 2026-01-19 08:39 UTC, lasting 50 min. A fix was deployed by 08:07 UTC, and performance remained stable during monitoring.

CCerebrasLlama 3.3 70B Service Unavailable

SSmartsheetErrors Accessing Smartsheet

Smartsheet reported a major outage affecting application access, loading and asset changes, including Sheets, Reports, Dashboards and login. The incident started at 2026-01-18 05:09 UTC and was resolved at 2026-01-18 05:36 UTC, with a computed duration of 26 min. Smartsheet said infrastructure changes led to gradual recovery; no cause was stated.

SSambaNovaE5-Mistral-7B-Instruct down

GitLabFoundational Flows Feature Availability

GitLabPipelines failing with 502 error

Bunny.netSingapore CDN & Storage Network Outage

Bunny.net reported a major Singapore CDN and Edge Storage outage starting 2026-01-15 22:28 UTC, resolved at 2026-01-15 22:58 UTC after 30 min. CDN traffic was re-balancing to other locations, while non-replicated Singapore storage was offline; a fix was implemented at 2026-01-15 22:39 UTC.

RRipplingIssues approving timecards and loading schedules

Rippling reported a major Rippling App incident affecting timecard approvals and schedule loading, starting at 2026-01-15 15:50 UTC and lasting 2 h 23 min. A fix was implemented by 2026-01-15 17:09 UTC, and the incident was resolved at 2026-01-15 18:13 UTC.

HHoneycombIncreased Latency and Errors for Events Ingest

Honeycomb reported a major incident affecting some event ingest requests in the US, with increased latency and higher-than-normal error rates. It started and was resolved at 2026-01-15 15:46 UTC (recorded duration: 0 min); service stabilized and returned to normal, with monitoring continuing.

SSalesforceTableau Service Disruption: Analytics Cloud

SanityElevated API and API CDN errors and latency for some customers

Sanity reported a major incident affecting api.sanity.io and apicdn.sanity.io, with elevated errors, latency, and intermittent timeouts/errors on write operations and document retrieval for some customers. It started at 2026-01-15 12:23 UTC and was resolved at 2026-01-15 13:00 UTC, lasting 37 min; mitigations restored normal error rates.

PPinecone[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes

Pinecone reported a major incident causing 5xx errors on read operations for some Serverless indexes in AWS us-east-1. It started at 2026-01-15 12:12 UTC and was resolved at 2026-01-15 15:30 UTC, lasting 3 h 18 min. A fix was implemented by 2026-01-15 14:30 UTC; no cause was stated.

SSalesforceHeroku Feature Disruption: CLI, Dashboard, Platform API +1 more

WiseIssue with sending and moving money

RRipplingDegraded performance in Payroll

Rippling reported major degraded performance in its Payroll application starting 2026-01-14 20:54 UTC, lasting 3 h 19 min until resolution at 2026-01-15 00:13 UTC. A fix was implemented and monitoring began at 01-14 23:27 UTC.

RevenueCatError spike in API

RevenueCat reported a major API Uptime incident involving a spike in database-related errors from 2026-01-14 11:00 UTC to 2026-01-14 11:54 UTC, lasting 54 min. Fortress was enabled to mitigate errors, then disabled when the error rate returned to normal at 11:16 UTC; all Fortress receipts were replayed by resolution.

SSalesforceSalesforce Data Cloud Feature Disruption: Customer360 Audiences