Changes / Brex / Emails to Microsoft inboxes are currently delayed

Brex: Major incident: Emails to Microsoft inboxes are currently delayed

Summary

Brex reported major delays delivering emails to Microsoft-based addresses starting 2026-01-22 22:36 UTC. The incident lasted 17 h 37 min and was resolved at 2026-01-23 16:13 UTC, when Brex said timely delivery should have resumed; its email vendor had been investigating.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Emails to Microsoft inboxes are currently delayed
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-01-22 22:36 UTC
AddedResolved time#5
Before: not present
After: 2026-01-23 16:13 UTC
AddedUpdatemonitoring#6
Before: not present
After: Emails going to Microsoft-based addresses are currently seeing a delay in delivery. Our email vendor is currently investigating.
AddedUpdateresolved#7
Before: not present
After: Emails going to Microsoft-based addresses should now be received in a timely mannner

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Emails to Microsoft inboxes are currently delayed (this change)
Brex reported major delays delivering emails to Microsoft-based addresses starting 2026-01-22 22:36 UTC. The incident lasted 17 h 37 min and was resolved at 2026-01-23 16:13 UTC, when Brex said timely delivery should have resumed; its email vendor had been investigating.
Major incident

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