Changes / Aircall / Issues with Login
Aircall: Major incident: Issues with Login
Summary
Aircall reported a major login outage affecting both Aircall Apps and Dashboard, starting at 2026-01-19 07:48 UTC and resolved at 2026-01-19 08:39 UTC, lasting 50 min. A fix was deployed by 08:07 UTC, and performance remained stable during monitoring.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Issues with Login
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After: major
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After: resolved
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After: 2026-01-19 07:48 UTC
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After: 2026-01-19 08:39 UTC
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After: Authentication - Login, Login
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After: We are currently investigating issues with logging in Aircall.
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After: The issue has been identified as impacting the login process of both Aircall Apps and Dashboard, and a fix has been deployed.
We are already observing some successful login attempts and will continue to monitor the situation until full system stability is achieved.
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After: System performance has remained stable during monitoring. We appreciate your patience and understanding while we worked to restore normal functionality. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Issues with Login (this change) Aircall reported a major login outage affecting both Aircall Apps and Dashboard, starting at 2026-01-19 07:48 UTC and resolved at 2026-01-19 08:39 UTC, lasting 50 min. A fix was deployed by 08:07 UTC, and performance remained stable during monitoring. | Major incident |