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Aircall: Issues with Login

Impact: majorStatus: resolvedStarted Resolved (51 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Aircall reported a major login outage affecting both Aircall Apps and Dashboard, starting at 2026-01-19 07:48 UTC and resolved at 2026-01-19 08:39 UTC, lasting 50 min. A fix was deployed by 08:07 UTC, and performance remained stable during monitoring.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Authentication - LoginLogin

Timeline of updates

  1. investigating

    We are currently investigating issues with logging in Aircall.

  2. monitoring

    The issue has been identified as impacting the login process of both Aircall Apps and Dashboard, and a fix has been deployed. We are already observing some successful login attempts and will continue to monitor the situation until full system stability is achieved.

  3. resolved

    System performance has remained stable during monitoring. We appreciate your patience and understanding while we worked to restore normal functionality. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Aircall profile · Recent Aircall incidents · Markdown · JSON