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ChangesWiseApple Pay issues for Mastercard users in Malaysia

Wise: Major incident: Apple Pay issues for Mastercard users in Malaysia

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Wise removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Apple Pay issues for Mastercard users in Malaysia
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-01-22 13:47 UTC
AddedResolved time#5
Before: not present
After: 2026-01-23 11:07 UTC
AddedAffected components#6
Before: not present
After: 💳 Debit Card, 📱 Mobile App
AddedUpdateidentified#7
Before: not present
After: We have identified an issue that is preventing customers in Malaysia from adding their Mastercard cards to Apple Pay. Our team is working on a fix, and we will continue to provide status updates here.
AddedUpdateidentified#8
Before: not present
After: Our teams continue to work on a fix for this issue. We will continue to provide status updates here.
AddedUpdateidentified#9
Before: not present
After: We have identified that this issue is related to a third-party provider. We are in direct contact with them to resolve the matter. Our team is working on a fix, and we will continue to provide status updates here.
AddedUpdateresolved#10
Before: not present
After: This issue has been resolved and Apple Pay services for Mastercard users in Malaysia are now fully restored.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Thursday, January 22

1 incident change

All Wise changesWise profileMarkdownJSON