Changes / Lever / Automation Workflows Not Triggering

Lever: Major incident: Automation Workflows Not Triggering

Summary

Lever reported a major incident affecting automation workflows in Global Data Center - LeverTRM - Hire, Hire: workflows were not triggering, then were confirmed to be processing with delays. The incident started at 2026-01-21 22:08 UTC and was resolved at 2026-01-22 16:04 UTC, lasting 17 h 56 min; no cause or specific fix was stated.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 81%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Automation Workflows Not Triggering
AddedImpact#2
Before: not present
After: major
AddedStatus#3
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After: resolved
AddedStart time#4
Before: not present
After: 2026-01-21 22:08 UTC
AddedResolved time#5
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After: 2026-01-22 16:04 UTC
AddedAffected components#6
Before: not present
After: Global Data Center - LeverTRM - Hire, Hire
AddedUpdateinvestigating#7
Before: not present
After: We became aware of an issue where automation workflows are not triggering starting around 1/21/2026 at 9:40am PT. We are currently investigating and will provide an update as soon as possible.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue. We have found that automation workflows are still processing with a delay. New information will be shared as soon as possible.
AddedUpdateinvestigating#9
Before: not present
After: We are continuing to investigate this issue.
AddedUpdatemonitoring#10
Before: not present
After: This issue has been resolved and our teams are monitoring to ensure continued stability
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Automation Workflows Not Triggering (this change)
Lever reported a major incident affecting automation workflows in Global Data Center - LeverTRM - Hire, Hire: workflows were not triggering, then were confirmed to be processing with delays. The incident started at 2026-01-21 22:08 UTC and was resolved at 2026-01-22 16:04 UTC, lasting 17 h 56 min; no cause or specific fix was stated.
Major incident

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