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ChangesDevin (Cognition)Devins are unable to start

Devin (Cognition): Critical incident: Devins are unable to start

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Devin (Cognition) removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Devins are unable to start
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-01-20 10:46 UTC
AddedResolved time#5
Before: not present
After: 2026-01-20 10:58 UTC
AddedAffected components#6
Before: not present
After: Agent, Cloud Agent
AddedUpdateinvestigating#7
Before: not present
After: We are investigating the issue. It seems that our cloud provider is unavailable.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved. Our cloud provider performed an unplanned cluster upgrade which caused downtime.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run (00:41 UTC) commits it.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

History of this incident

Tuesday, January 20

1 incident change

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