Changes / Grammarly / Users encounter an error when creating or opening a document in Docs at https://app.grammarly.com/
Grammarly: Critical incident: Users encounter an error when creating or opening a document in Docs at https://app.grammarly.com/
Summary
Grammarly reported a critical Grammarly Editor outage: users encountered errors creating or opening documents in Docs at https://app.grammarly.com/. It started at 2026-01-20 21:57 UTC and was resolved at 2026-01-20 22:08 UTC, lasting 11 min; Grammarly said it identified the issue and was implementing a fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Users encounter an error when creating or opening a document in Docs at https://app.grammarly.com/
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After: critical
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After: resolved
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After: 2026-01-20 21:57 UTC
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After: 2026-01-20 22:08 UTC
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After: Grammarly Editor
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After: The issue has been identified and a fix is being implemented.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Users encounter an error when creating or opening a document in Docs at https://app.grammarly.com/ (this change) Grammarly reported a critical Grammarly Editor outage: users encountered errors creating or opening documents in Docs at https://app.grammarly.com/. It started at 2026-01-20 21:57 UTC and was resolved at 2026-01-20 22:08 UTC, lasting 11 min; Grammarly said it identified the issue and was implementing a fix. | Major incident |
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