Changes / Datadog / Web Application Not Loading

Datadog: Critical incident: Web Application Not Loading

Summary

Datadog reported a critical web application outage from 2026-01-22 18:51 UTC to 2026-01-22 19:27 UTC, lasting 36 min; some users could encounter errors loading the application. Data processing and alerts were unaffected. A fix was implemented at 19:13 UTC, and the incident was resolved.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Web Application Not Loading
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-01-22 18:51 UTC
AddedResolved time#5
Before: not present
After: 2026-01-22 19:27 UTC
AddedAffected components#6
Before: not present
After: Agent Repository, APM, App Builder, Application Security Management, Application Vulnerability Management, Audit Trail, CI Visibility, Cloud Cost Management, Cloud Network Monitoring, Cloud Security Management, Cloud SIEM, Code Security, Continuous Profiler, Database Monitoring, Data Jobs Monitoring, Data Streams Monitoring, Incident Response, LLM Observability, Log Management, Metrics and Infra Monitoring, Mobile Application, Monitors, NDM, Observability Pipelines, Package Repositories, Profiling, RUM, Sensitive Data Scanner, Serverless, Synthetics, Universal Service Monitoring, Web Application
AddedUpdateinvestigating#7
Before: not present
After: We are investigating loading issues on our web application. As a result, some users might be getting errors when loading the web application. Please note that data processing and alerts are not affected by this incident.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Web Application Not Loading (this change)
Datadog reported a critical web application outage from 2026-01-22 18:51 UTC to 2026-01-22 19:27 UTC, lasting 36 min; some users could encounter errors loading the application. Data processing and alerts were unaffected. A fix was implemented at 19:13 UTC, and the incident was resolved.
Major incident

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