Changes / Segment / We are observing elevated ETIMEDOUT errors from Yahoo DSP destination.

Segment: Major incident: We are observing elevated ETIMEDOUT errors from Yahoo DSP destination.

Summary

Segment reported a major incident affecting Yahoo DSP Streaming Destinations in EU and US, with elevated ETIMEDOUT and "504 - Gateway Time-out" errors. It started at 2026-01-22 13:33 UTC and resolved at 2026-01-22 17:37 UTC, lasting 4 h 3 min; Segment worked with Yahoo support and reported mitigation before resolution.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 92%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: We are observing elevated ETIMEDOUT errors from Yahoo DSP destination.
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-01-22 13:33 UTC
AddedResolved time#5
Before: not present
After: 2026-01-22 17:37 UTC
AddedAffected components#6
Before: not present
After: Streaming Destinations (EU), Streaming Destinations - Streaming Destinations (EU), Streaming Destinations - Streaming Destinations (US), Streaming Destinations (US)
AddedUpdateinvestigating#7
Before: not present
After: We are observing elevated ETIMEDOUT errors from Yahoo DSP destination. We are currently investigating the issue.
AddedUpdateidentified#8
Before: not present
After: We are experiencing "504 - Gateway Time-out" errors when communicating with the Yahoo DSP endpoint. We are working with Yahoo support team to get this resolved. We will provide updates as more information becomes available.
AddedUpdatemonitoring#9
Before: not present
After: The incident has been mitigated and we are monitoring the destination. We will provide updates as more information becomes available from Yahoo team.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: We are observing elevated ETIMEDOUT errors from Yahoo DSP destination. (this change)
Segment reported a major incident affecting Yahoo DSP Streaming Destinations in EU and US, with elevated ETIMEDOUT and "504 - Gateway Time-out" errors. It started at 2026-01-22 13:33 UTC and resolved at 2026-01-22 17:37 UTC, lasting 4 h 3 min; Segment worked with Yahoo support and reported mitigation before resolution.
Major incident

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