# Segment: Major incident: We are observing elevated ETIMEDOUT errors from Yahoo DSP destination.

**Summary:** Segment reported a major incident affecting Yahoo DSP Streaming Destinations in EU and US, with elevated ETIMEDOUT and "504 - Gateway Time-out" errors. It started at 2026-01-22 13:33 UTC and resolved at 2026-01-22 17:37 UTC, lasting 4 h 3 min; Segment worked with Yahoo support and reported mitigation before resolution. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-01-22 13:33 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/mcwy36gqt9yg](https://stspg.io/mcwy36gqt9yg)
- [Company: Segment](https://rewindex.com/company/segment.md)
- Versions: before (none: first archived) → after incident\_version:162/1rddxdyc8jgs@d292bb16b84e
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ We are observing elevated ETIMEDOUT errors from Yahoo DSP destination.
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-01-22 13:33 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-01-22 17:37 UTC
```

**6. Added: Affected components**

```diff
+ Streaming Destinations (EU), Streaming Destinations - Streaming Destinations (EU), Streaming Destinations - Streaming Destinations (US), Streaming Destinations (US)
```

**7. Added: Update** (investigating) · 2026-01-22 13:33 UTC

```diff
+ We are observing elevated ETIMEDOUT errors from Yahoo DSP destination. We are currently investigating the issue.
```

**8. Added: Update** (identified) · 2026-01-22 14:36 UTC

```diff
+ We are experiencing "504 - Gateway Time-out" errors when communicating with the Yahoo DSP endpoint. We are working with Yahoo support team to get this resolved. We will provide updates as more information becomes available.
```

**9. Added: Update** (monitoring) · 2026-01-22 16:02 UTC

```diff
+ The incident has been mitigated and we are monitoring the destination. We will provide updates as more information becomes available from Yahoo team.
```

**10. Added: Update** (resolved) · 2026-01-22 17:37 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-01-22 13:33 UTC | Major incident: We are observing elevated ETIMEDOUT errors from Yahoo DSP destination. (this change) | outage |

All Segment changes: [timeline](https://rewindex.com/company/segment/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ia00ce598dc0a28 · Markdown: https://rewindex.com/change/ia00ce598dc0a28.md · JSON: https://rewindex.com/api/v1/changes/ia00ce598dc0a28 · Generated 2026-10-18T01:30:00.978Z