Changes / Secureframe / Issues with Google Workspace connections

Secureframe: Major incident: Issues with Google Workspace connections

Summary

Secureframe reported a major Web Application incident in which Google Workspace integrations were disconnected, starting 2026-01-20 16:59 UTC and lasting 7 h 1 min. A fix to automatically reconnect affected integrations was implemented and rolled out; the incident was resolved at 2026-01-21 00:00 UTC.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 90%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Issues with Google Workspace connections
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-01-20 16:59 UTC
AddedResolved time#5
Before: not present
After: 2026-01-21 00:00 UTC
AddedAffected components#6
Before: not present
After: Web Application
AddedUpdateidentified#7
Before: not present
After: We have identified an issue with Secureframe integrations being disconnected from Google Workspaces, this issue has been corrected and we will reconnect any disconnected integrations affected.
AddedUpdateidentified#8
Before: not present
After: We are deploying a fix for this shortly - this fix will automatically reconnect these disconnected integrations.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and is rolling out to all affected customers.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Issues with Google Workspace connections (this change)
Secureframe reported a major Web Application incident in which Google Workspace integrations were disconnected, starting 2026-01-20 16:59 UTC and lasting 7 h 1 min. A fix to automatically reconnect affected integrations was implemented and rolled out; the incident was resolved at 2026-01-21 00:00 UTC.
Major incident

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