# Secureframe: Major incident: Issues with Google Workspace connections

**Summary:** Secureframe reported a major Web Application incident in which Google Workspace integrations were disconnected, starting 2026-01-20 16:59 UTC and lasting 7 h 1 min. A fix to automatically reconnect affected integrations was implemented and rolled out; the incident was resolved at 2026-01-21 00:00 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-01-20 16:59 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/ysgs528l68n4](https://stspg.io/ysgs528l68n4)
- [Company: Secureframe](https://rewindex.com/company/secureframe.md)
- Versions: before (none: first archived) → after incident\_version:315/ks4n4sln479j@12f8a8f1ca70
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Issues with Google Workspace connections
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-01-20 16:59 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-01-21 00:00 UTC
```

**6. Added: Affected components**

```diff
+ Web Application
```

**7. Added: Update** (identified) · 2026-01-20 16:59 UTC

```diff
+ We have identified an issue with Secureframe integrations being disconnected from Google Workspaces, this issue has been corrected and we will reconnect any disconnected integrations affected.
```

**8. Added: Update** (identified) · 2026-01-20 20:27 UTC

```diff
+ We are deploying a fix for this shortly - this fix will automatically reconnect these disconnected integrations.
```

**9. Added: Update** (monitoring) · 2026-01-20 23:49 UTC

```diff
+ A fix has been implemented and is rolling out to all affected customers.
```

**10. Added: Update** (resolved) · 2026-01-21 00:00 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-01-20 16:59 UTC | Major incident: Issues with Google Workspace connections (this change) | outage |

All Secureframe changes: [timeline](https://rewindex.com/company/secureframe/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i125bd681e13a94 · Markdown: https://rewindex.com/change/i125bd681e13a94.md · JSON: https://rewindex.com/api/v1/changes/i125bd681e13a94 · Generated 2026-10-18T02:29:27.619Z