Changes / Honeycomb / Increased Latency and Errors for Events Ingest

Honeycomb: Major incident: Increased Latency and Errors for Events Ingest

Summary

Honeycomb reported a major incident affecting some event ingest requests in the US, with increased latency and higher-than-normal error rates. It started and was resolved at 2026-01-15 15:46 UTC (recorded duration: 0 min); service stabilized and returned to normal, with monitoring continuing.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 86%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Increased Latency and Errors for Events Ingest
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-01-15 15:46 UTC
AddedResolved time#5
Before: not present
After: 2026-01-15 15:46 UTC
AddedUpdateresolved#6
Before: not present
After: We observed a period of increased latency accompanied by a higher-than-normal error rate in some event ingest requests in the US. The service has since stabilized and is operating normally. We are continuing to monitor the system and are evaluating improvements to reduce the impact of similar conditions in the future. We apologize for the disruption and appreciate your patience.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Increased Latency and Errors for Events Ingest (this change)
Honeycomb reported a major incident affecting some event ingest requests in the US, with increased latency and higher-than-normal error rates. It started and was resolved at 2026-01-15 15:46 UTC (recorded duration: 0 min); service stabilized and returned to normal, with monitoring continuing.
Major incident

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