# Honeycomb: Major incident: Increased Latency and Errors for Events Ingest

**Summary:** Honeycomb reported a major incident affecting some event ingest requests in the US, with increased latency and higher-than-normal error rates. It started and was resolved at 2026-01-15 15:46 UTC (recorded duration: 0 min); service stabilized and returned to normal, with monitoring continuing. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-01-15 15:46 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/yy9780h8wpwt](https://stspg.io/yy9780h8wpwt)
- [Company: Honeycomb](https://rewindex.com/company/honeycomb.md)
- Versions: before (none: first archived) → after incident\_version:279/99sq6y0p0vfl@6a1833345a17
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Increased Latency and Errors for Events Ingest
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-01-15 15:46 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-01-15 15:46 UTC
```

**6. Added: Update** (resolved) · 2026-01-15 15:46 UTC

```diff
+ We observed a period of increased latency accompanied by a higher-than-normal error rate in some event ingest requests in the US. The service has since stabilized and is operating normally. We are continuing to monitor the system and are evaluating improvements to reduce the impact of similar conditions in the future. We apologize for the disruption and appreciate your patience.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-01-15 15:46 UTC | Major incident: Increased Latency and Errors for Events Ingest (this change) | degradation |

All Honeycomb changes: [timeline](https://rewindex.com/company/honeycomb/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i7b655b975b7adb · Markdown: https://rewindex.com/change/i7b655b975b7adb.md · JSON: https://rewindex.com/api/v1/changes/i7b655b975b7adb · Generated 2026-10-18T03:22:17.988Z