Changes / Rippling / Degraded performance in Payroll

Rippling: Major incident: Degraded performance in Payroll

Summary

Rippling reported major degraded performance in its Payroll application starting 2026-01-14 20:54 UTC, lasting 3 h 19 min until resolution at 2026-01-15 00:13 UTC. A fix was implemented and monitoring began at 01-14 23:27 UTC.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Degraded performance in Payroll
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-01-14 20:54 UTC
AddedResolved time#5
Before: not present
After: 2026-01-15 00:13 UTC
AddedAffected components#6
Before: not present
After: Rippling App
AddedUpdateinvestigating#7
Before: not present
After: We are currently experiencing degraded performance in our Payroll application. We are investigating this issue.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Degraded performance in Payroll (this change)
Rippling reported major degraded performance in its Payroll application starting 2026-01-14 20:54 UTC, lasting 3 h 19 min until resolution at 2026-01-15 00:13 UTC. A fix was implemented and monitoring began at 01-14 23:27 UTC.
Major incident

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