Changes / Rippling / Issues approving timecards and loading schedules

Rippling: Major incident: Issues approving timecards and loading schedules

Summary

Rippling reported a major Rippling App incident affecting timecard approvals and schedule loading, starting at 2026-01-15 15:50 UTC and lasting 2 h 23 min. A fix was implemented by 2026-01-15 17:09 UTC, and the incident was resolved at 2026-01-15 18:13 UTC.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 92%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Issues approving timecards and loading schedules
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-01-15 15:50 UTC
AddedResolved time#5
Before: not present
After: 2026-01-15 18:13 UTC
AddedAffected components#6
Before: not present
After: Rippling App
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Issues approving timecards and loading schedules (this change)
Rippling reported a major Rippling App incident affecting timecard approvals and schedule loading, starting at 2026-01-15 15:50 UTC and lasting 2 h 23 min. A fix was implemented by 2026-01-15 17:09 UTC, and the incident was resolved at 2026-01-15 18:13 UTC.
Major incident

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