Changes / Sanity / Elevated API and API CDN errors and latency for some customers

Sanity: Major incident: Elevated API and API CDN errors and latency for some customers

Summary

Sanity reported a major incident affecting api.sanity.io and apicdn.sanity.io, with elevated errors, latency, and intermittent timeouts/errors on write operations and document retrieval for some customers. It started at 2026-01-15 12:23 UTC and was resolved at 2026-01-15 13:00 UTC, lasting 37 min; mitigations restored normal error rates.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 61%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Elevated API and API CDN errors and latency for some customers
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-01-15 12:23 UTC
AddedResolved time#5
Before: not present
After: 2026-01-15 13:00 UTC
AddedAffected components#6
Before: not present
After: apicdn.sanity.io, api.sanity.io
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating an increase in API and API CDN errors and latency impacting a subset of customers. We are actively mitigating impact while working to identify the issue.
AddedUpdatemonitoring#8
Before: not present
After: Mitigations have been applied and error rates have returned to normal. Customers who were seeing intermittent timeouts/errors on write operations and document retrieval should see recovery. We continue monitoring results to ensure stability.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Elevated API and API CDN errors and latency for some customers (this change)
Sanity reported a major incident affecting api.sanity.io and apicdn.sanity.io, with elevated errors, latency, and intermittent timeouts/errors on write operations and document retrieval for some customers. It started at 2026-01-15 12:23 UTC and was resolved at 2026-01-15 13:00 UTC, lasting 37 min; mitigations restored normal error rates.
Major incident

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