# Sanity: Major incident: Elevated API and API CDN errors and latency for some customers

**Summary:** Sanity reported a major incident affecting api.sanity.io and apicdn.sanity.io, with elevated errors, latency, and intermittent timeouts/errors on write operations and document retrieval for some customers. It started at 2026-01-15 12:23 UTC and was resolved at 2026-01-15 13:00 UTC, lasting 37 min; mitigations restored normal error rates. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-01-15 12:23 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/xyj3pkjj5szj](https://stspg.io/xyj3pkjj5szj)
- [Company: Sanity](https://rewindex.com/company/sanity.md)
- Versions: before (none: first archived) → after incident\_version:206/1ljd9t5bkzh3@efd0de23a02a
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Elevated API and API CDN errors and latency for some customers
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-01-15 12:23 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-01-15 13:00 UTC
```

**6. Added: Affected components**

```diff
+ apicdn.sanity.io, api.sanity.io
```

**7. Added: Update** (investigating) · 2026-01-15 12:23 UTC

```diff
+ We are currently investigating an increase in API and API CDN errors and latency impacting a subset of customers. We are actively mitigating impact while working to identify the issue.
```

**8. Added: Update** (monitoring) · 2026-01-15 12:42 UTC

```diff
+ Mitigations have been applied and error rates have returned to normal. Customers who were seeing intermittent timeouts/errors on write operations and document retrieval should see recovery. We continue monitoring results to ensure stability.
```

**9. Added: Update** (resolved) · 2026-01-15 13:00 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-01-15 12:23 UTC | Major incident: Elevated API and API CDN errors and latency for some customers (this change) | degradation |

All Sanity changes: [timeline](https://rewindex.com/company/sanity/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ie0db9ef4cc97f7 · Markdown: https://rewindex.com/change/ie0db9ef4cc97f7.md · JSON: https://rewindex.com/api/v1/changes/ie0db9ef4cc97f7 · Generated 2026-10-18T01:30:11.262Z