Changes / Front / Front is inaccessible
Front: Critical incident: Front is inaccessible
Summary
Front reported a critical outage affecting the App and API and integrations, starting 2026-01-23 21:51 UTC and lasting 3 h 49 min until resolution at 2026-01-24 01:40 UTC. Application and API access were restored at 01-23 22:28 UTC; Front confirmed a fix was implemented but did not disclose the cause.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Front is inaccessible
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-01-23 21:51 UTC
Before: not present
After: 2026-01-24 01:40 UTC
Before: not present
After: API and integrations, App
Before: not present
After: Front is currently inaccessible. We have identified the cause and are working on a resolution.
Before: not present
After: We are continuing to work on a fix for this issue.
Before: not present
After: Application and API access have been restored and we are continuing to monitor the system.
Before: not present
After: This incident has been resolved. A fix has been implemented.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Front is inaccessible (this change) Front reported a critical outage affecting the App and API and integrations, starting 2026-01-23 21:51 UTC and lasting 3 h 49 min until resolution at 2026-01-24 01:40 UTC. Application and API access were restored at 01-23 22:28 UTC; Front confirmed a fix was implemented but did not disclose the cause. | Major incident |