2026-10-05 07:42 UTC Major incident: [smtp] Problems with outbound sending on custom SMTP channels Front reported a major outage affecting outbound sending on a subset of custom SMTP channels, listed as SMTP (non-Gmail / O365). It started at 2026-10-05 07:42 UTC and was resolved at 2026-10-05 09:45 UTC, lasting 2 h 2 min. Front deployed a fix but did not specify the cause.
Major incident 2026-05-28 18:24 UTC Major incident: [office365] Office channels offline preventing emails being sent or received Front reported a major O365 outage affecting a subset of customers, with offline channels preventing email sending or receiving. It started at 2026-05-28 18:24 UTC and was resolved at 2026-06-01 23:35 UTC, lasting 4 days 5 h. Front added automatic channel recovery while continuing to investigate remaining sync failures with Microsoft.
Major incident 2026-01-23 21:51 UTC Critical incident: Front is inaccessible Major incident 2026-01-22 20:49 UTC Major incident: Microsoft Office365 Incident Major incident 2025-12-19 17:29 UTC Critical incident: App not responding Major incident 2025-11-21 19:21 UTC Major incident: [by_company_00017] Front App Outage Major incident 2025-09-26 16:47 UTC Major incident: App not loading Major incident 2025-09-19 18:40 UTC Major incident: Mobile app: Google sign in flow broken Major incident 2025-07-15 16:28 UTC Critical incident: Front not loading [us-west-2][by_company_00007] Major incident 2025-07-15 15:11 UTC Critical incident: Front not loading [us-west-2][by_company_00007][by_company_00001] Major incident 2025-06-09 21:00 UTC Critical incident: Web app not loading Major incident 2025-04-29 23:54 UTC Critical incident: 2025-04-29 Application unavailable for some customers Major incident 2025-03-19 17:24 UTC Major incident: [us-west-2] [by_company_00008] Customers may experience slowness in app loading Major incident 2025-03-14 21:49 UTC Critical incident: Errors sending and receiving mail for [Office365] channels Major incident 2025-03-01 21:14 UTC Major incident: Elevated error rates for [office365] channels Major incident 2024-12-18 19:33 UTC Major incident: Automated emails from Front are delayed - notifications, invites to your teammates, calendar events, etc. Major incident 2024-11-18 20:03 UTC Major incident: [us-west-2] Increased failure rate on public API Major incident 2024-09-27 20:25 UTC Major incident: Increased error rate sending and receiving messages on email-based channels Major incident 2024-09-13 15:38 UTC Major incident: Delays in sending and receiving Gmail messages [gmail] Major incident