Changes / Front / Web app not loading

Front: Critical incident: Web app not loading

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Web app not loading
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-06-09 21:00 UTC
AddedResolved time#5
Before: not present
After: 2025-06-09 21:00 UTC
AddedUpdateresolved#6
Before: not present
After: A configuration change was made to the Content Distribution Network that caused the web clients to lose access to files that were needed for startup. The web app couldn't be loaded between 1:48 PM and 2:16 PM PDT. Impact was limited to users who tried to start the app between those times.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Web app not loading (this change)Major incident

All Front changes → · Front profile · Markdown · JSON