Changes / Front / Front not loading [us-west-2][by_company_00007]

Front: Critical incident: Front not loading [us-west-2][by_company_00007]

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Front not loading [us-west-2][by_company_00007]
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-07-15 16:28 UTC
AddedResolved time#5
Before: not present
After: 2025-07-15 18:00 UTC
AddedAffected components#6
Before: not present
After: App
AddedUpdateinvestigating#7
Before: not present
After: Some customers might experience issues loading the app. We are currently investigating the root cause.
AddedUpdatemonitoring#8
Before: not present
After: We've identified the root cause and recovered. We're monitoring to ensure a full resolution.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Front not loading [us-west-2][by_company_00007] (this change)Major incident

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