Changes / Front / Errors sending and receiving mail for [Office365] channels

Front: Critical incident: Errors sending and receiving mail for [Office365] channels

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Errors sending and receiving mail for [Office365] channels
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-03-14 21:49 UTC
AddedResolved time#5
Before: not present
After: 2025-03-15 00:28 UTC
AddedAffected components#6
Before: not present
After: O365
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating errors sending and receiving email for Office365 channels
AddedUpdateidentified#8
Before: not present
After: We have identified the issue causing errors when sending and receiving mail for Office365 channels and are working towards a resolution.
AddedUpdateidentified#9
Before: not present
After: We are currently deploying a fix for this issue and expect to restore service within 30 minutes
AddedUpdatemonitoring#10
Before: not present
After: We have deployed a fix and are monitoring the situation.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Errors sending and receiving mail for [Office365] channels (this change)Major incident

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