# Front: Critical incident: Front is inaccessible

**Summary:** Front reported a critical outage affecting the App and API and integrations, starting 2026-01-23 21:51 UTC and lasting 3 h 49 min until resolution at 2026-01-24 01:40 UTC. Application and API access were restored at 01-23 22:28 UTC; Front confirmed a fix was implemented but did not disclose the cause. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-01-23 21:51 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/rx3bc36r6j0x](https://stspg.io/rx3bc36r6j0x)
- [Company: Front](https://rewindex.com/company/front.md)
- Versions: before (none: first archived) → after incident\_version:328/0ls7m3zj4c4g@728fa2c3e833
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Front is inaccessible
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-01-23 21:51 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-01-24 01:40 UTC
```

**6. Added: Affected components**

```diff
+ API and integrations, App
```

**7. Added: Update** (identified) · 2026-01-23 21:51 UTC

```diff
+ Front is currently inaccessible. We have identified the cause and are working on a resolution.
```

**8. Added: Update** (identified) · 2026-01-23 21:53 UTC

```diff
+ We are continuing to work on a fix for this issue.
```

**9. Added: Update** (monitoring) · 2026-01-23 22:28 UTC

```diff
+ Application and API access have been restored and we are continuing to monitor the system.
```

**10. Added: Update** (resolved) · 2026-01-24 01:40 UTC

```diff
+ This incident has been resolved. A fix has been implemented.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-01-23 21:51 UTC | Critical incident: Front is inaccessible (this change) | outage |

All Front changes: [timeline](https://rewindex.com/company/front/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ib4af27542a56aa · Markdown: https://rewindex.com/change/ib4af27542a56aa.md · JSON: https://rewindex.com/api/v1/changes/ib4af27542a56aa · Generated 2026-10-18T00:39:12.452Z