Changes / Grammarly / Supehuman Go and AI Chat experience temporary service interruption

Grammarly: Major incident: Supehuman Go and AI Chat experience temporary service interruption

Summary

Grammarly reported a major service interruption affecting Supehuman Go and AI Chat, with Generative AI assistance, Grammarly Editor, and Grammarly's Browser Extension listed as affected components. It started at 2026-01-21 00:40 UTC and was resolved at 2026-01-21 01:48 UTC, lasting 1 h 8 min; no cause or specific fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Supehuman Go and AI Chat experience temporary service interruption
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-01-21 00:40 UTC
AddedResolved time#5
Before: not present
After: 2026-01-21 01:48 UTC
AddedAffected components#6
Before: not present
After: Generative AI assistance, Grammarly Editor, Grammarly's Browser Extension
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Supehuman Go and AI Chat experience temporary service interruption (this change)
Grammarly reported a major service interruption affecting Supehuman Go and AI Chat, with Generative AI assistance, Grammarly Editor, and Grammarly's Browser Extension listed as affected components. It started at 2026-01-21 00:40 UTC and was resolved at 2026-01-21 01:48 UTC, lasting 1 h 8 min; no cause or specific fix was stated.
Major incident

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