Changes / Statsig / Issues for Server SDKs in US-EAST and US-WEST

Statsig: Major incident: Issues for Server SDKs in US-EAST and US-WEST

Summary

Statsig reported a major incident affecting Server SDK initialization and update syncing in US-EAST and US-WEST, with increased error rates on the Config Delivery API. It started at 2026-01-24 00:00 UTC and was resolved at 2026-01-24 01:23 UTC, lasting 1 h 23 min; no cause or fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 85%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Issues for Server SDKs in US-EAST and US-WEST
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-01-24 00:00 UTC
AddedResolved time#5
Before: not present
After: 2026-01-24 01:23 UTC
AddedAffected components#6
Before: not present
After: Config Delivery API - US East 1, Config Delivery API - US West 1, US East 1, US West 1
AddedUpdateinvestigating#7
Before: not present
After: We’ve identified increased error rates for Server SDKs initializing/syncing updates in the US-EAST and US-WEST regions starting around 16:00 PST. We are actively investigating the issue.
AddedUpdateresolved#8
Before: not present
After: Resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Issues for Server SDKs in US-EAST and US-WEST (this change)
Statsig reported a major incident affecting Server SDK initialization and update syncing in US-EAST and US-WEST, with increased error rates on the Config Delivery API. It started at 2026-01-24 00:00 UTC and was resolved at 2026-01-24 01:23 UTC, lasting 1 h 23 min; no cause or fix was stated.
Major incident

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