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Statsig: Issues for Server SDKs in US-EAST and US-WEST

Impact: majorStatus: resolvedStarted Resolved (1.4 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Statsig reported a major incident affecting Server SDK initialization and update syncing in US-EAST and US-WEST, with increased error rates on the Config Delivery API. It started at 2026-01-24 00:00 UTC and was resolved at 2026-01-24 01:23 UTC, lasting 1 h 23 min; no cause or fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Config Delivery API - US East 1US East 1Config Delivery API - US West 1US West 1

Timeline of updates

  1. investigating

    We’ve identified increased error rates for Server SDKs initializing/syncing updates in the US-EAST and US-WEST regions starting around 16:00 PST. We are actively investigating the issue.

  2. resolved

    Resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Statsig profile · Recent Statsig incidents · Markdown · JSON