# Statsig: Issues for Server SDKs in US-EAST and US-WEST

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-01-24 00:00 UTC · Resolved: 2026-01-24 01:23 UTC · Duration: 1.4 h
- Updates: 2 · Affected components: Config Delivery API - US East 1, US East 1, Config Delivery API - US West 1, US West 1
- [Vendor status page: https://stspg.io/7bhlg10vz7bp](https://stspg.io/7bhlg10vz7bp)
- [Company: Statsig](https://rewindex.com/company/statsig.md)

## Summary

Statsig reported a major incident affecting Server SDK initialization and update syncing in US-EAST and US-WEST, with increased error rates on the Config Delivery API. It started at 2026-01-24 00:00 UTC and was resolved at 2026-01-24 01:23 UTC, lasting 1 h 23 min; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-01-24 00:00 UTC: We’ve identified increased error rates for Server SDKs initializing/syncing updates in the US-EAST and US-WEST regions starting around 16:00 PST. We are actively investigating the issue.
- **resolved** 2026-01-24 01:23 UTC: Resolved.

## Rewindex changes for this incident

- 2026-01-24 00:00 UTC: [Major incident: Issues for Server SDKs in US-EAST and US-WEST](https://rewindex.com/change/i9b14d5b149f5de.md)


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Canonical: https://rewindex.com/company/statsig/incidents/wc2z8zc0pwyn · Markdown: https://rewindex.com/company/statsig/incidents/wc2z8zc0pwyn.md · JSON: https://rewindex.com/api/v1/companies/statsig/incidents/wc2z8zc0pwyn · Generated 2026-10-18T09:40:58.543Z